Arch Amenities Group

Contact First Name
Alex
Contact Last Name
Murphy
Email
amurphy@archamenity.com
Phone
3522068249
Company Name
Arch Amenities Group
Company Website
https://archamenity.com/
How would you like to receive inquiries?
Email
Closing Date
12/22/2024
Job Title
Massage Therapist
Job Description
Arch Amenities Group, the world’s leading spa, fitness and leisure firm, is seeking a Massage Therapist on an amenity floor in a luxury high rise building. The Massage Therapist is responsible for providing massages to guests of our facility. This is an on request basis.

Responsibilities:

Ensures the “Arch Amenities Group Experience” for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of Arch Amenities Group.
Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
Performs all treatments on services menu based upon current licensure.
Assesses contraindications of guest that may prevent service from taking place.
Meets the needs of the guest at all times throughout the service.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Works assigned schedule and arrives and departs from their shift on time.
Ensures that work areas are clean and set according to procedures.
Informs Director or other management personnel about product needs.
Creates and maintains client cards and treatment notes, when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional trainings.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.

Qualifications:

High School Diploma or GED.
Valid state license in massage therapy or other credentials required by the state.
Previous massage and body work experience.
Customer service experience, preferably in a spa.
Must be able to build rapport with guest.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Availability When Facility Is Open: This could include nights, weekends, and holidays.
Ability to stand for long periods.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
The employee may occasionally lift and/or move up to 25 pounds.
This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
The employee will be required to operate the following tools: massage oils and lotions, hot stones, hot cabbie, hand towels, paraffin heaters, and disinfectants.

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