Contact First Name: Donna
Contact Last Name: Pettigrew
Email: dpettigrew@hsbresort.com
Phone: (830) 598-9210
Company Name: Bayside Spa- Horseshoe Bay Resort
Company Website: www.hsbresort.com
How would you like to receive inquiries?: Email
Closing Date: 11/14/2021
Job Title: Massage Therapist
Job Description: Definition: The Massage therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guest including selling retail. They must hold and maintain a current state license. 

General Duties:

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with the schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work, properly clean, and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Handle guests’ questions and concerns professionally and courteously
• Provide accurate, appropriate, and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Employment standards:
• Pleasant personality
• 2 years experience in a similar role or related area, required
• Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings
• Must hold and maintain a current state license.
• Must possess excellent communication skills
• Ability to meet standards of appearance
• Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe.

Physical & Mental Requirements:

• Must be able to reach top drawer of four-drawer cabinet.
• Stand for long periods of time, as a daily routine.
• Communicate effectively with the general public and disseminate information accurately.
• Ascend/descend stairs as a daily routine.
• Must be able to comprehend reading materials.
• Must be able to speak, read and write English.
• Must be able to interact with co-workers and have a sense of TEAM.