-The TLC Clinic requires 24-hour advance notice to change, reschedule or cancel an appointment.
-Appointments secured within in the 24-hours prior to session are not void from the cancelation policy. Any cancellations or late rescheduling will be held to the $40 late cancel/rescheduling fee.
– Failure to provide proper notice, including missed/late sessions, will result in the full $40 appointment fee.
-Clients who are 15 or more minutes late to the scheduled time will not be able to receive a massage due to state and school regulations, but will owe the $40 no-show/missed session fee.
-In case of an emergency or illness, please give as much notice as possible.
-The clinic may cancel an appointment with just reason at any time and with the most advanced notice as possible.
-Reminder calls are normally administered two days prior to the scheduled time. Reminder calls are not guaranteed and failure to receive one is not just cause to miss an appointment.
-The $40 session fee will be collected prior to the appointment.
-There is no tipping due to state regulation prohibiting students from receiving compensation before they are licensed professionals.
-Client parking is available outside the front doors of the school (back of Phoenicia Bakery) and is marked with yellow lines.
-Table-side instruction does take place during sessions from time to time as this is a student internship. Therefore, you may notice light talking between instructors and students during your treatment.
-You may dress down to your personal comfort level. Any range from complete undress to fully clothed is acceptable. Draping will be used at all times.
-Massage therapy (Which include styles of: Swedish, Sports, Deep Tissue or Deep Massage) involves neither diagnosis nor treatment of any condition and is not a substitute for medical care.
-This is a full-body massage unless otherwise requested. Neither breasts nor genitalia will be massaged.
-You or the therapists my request to end the session promptly at any time and for any reason.
-Termination of session on either therapist or clients end does not automatically entitle client to reimbursement or other compensation. Each circumstance will be handle on a case-by-case basis.
-If client is under the age of 17, written consent from client’s guardian or parent is required. Client or guardian must be on campus during the session.
-If client has a medical diagnosis that prohibits them from receiving Massage they must provide physicians written consent prior to services.